Effective Date: January 1 2024
Dr. Dhurga Reddy, ND (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information through orangecountynaturopathic.com (the “Website”).
This policy applies only to information collected through this Website. It does not apply to medical information collected during patient care, which is governed by separate privacy practices provided to patients in accordance with HIPAA and California law.
If you have questions about this policy, please contact us at:
https://orangecountynaturopathic.com/contact/
1. Information We Collect
A. Information You Provide Voluntarily
You may provide personal information when you:
- Submit a contact form
- Request information
- Join our email list (optional)
- Send us a message
This may include:
- Name
- Email address
- Phone number
- Any information you include in your message
Please do not submit protected health information (PHI), detailed medical history, or sensitive medical concerns through general website forms or email. We will provide secure communication methods if needed.
Submitting a form does not establish a doctor-patient relationship.
B. Information Collected Automatically
When you visit the Website, certain information is collected automatically, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Date and time of visit
- Referring website
This information is collected through cookies and similar technologies.
2. Cookies and Tracking Technologies
When you visit the Website, you are presented with a cookie banner that allows you to choose:
- Opt out of all tracking
- Necessary cookies only
- Accept all cookies
Your selection determines which cookies are active.
Necessary Cookies
These cookies are essential for the Website to function. They may include:
- Security features
- Basic site functionality
- Cookie preference storage
These cannot be disabled because they are required for core functionality.
Analytics Cookies (Google Analytics 4)
If you consent to analytics cookies, we use Google Analytics 4 (GA4) to understand how visitors interact with our Website.
Google Analytics may collect:
- General location data (city-level)
- Pages visited
- Time on site
- Device and browser information
We use this information in aggregate form to improve website performance and user experience. We do not use analytics data to personally identify visitors.
You can opt out of analytics tracking through the cookie banner or by adjusting your browser settings.
Future Advertising Tools
We do not currently use advertising or remarketing pixels. If we add these tools in the future, they will only be activated with your consent and this Privacy Policy will be updated accordingly.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries
- Provide requested information
- Improve the Website
- Send occasional emails if you voluntarily subscribe
- Maintain website security
We do not sell your personal information.
4. Email Communications
If you choose to join our email list, you may receive educational updates or practice news. You may unsubscribe at any time by clicking the unsubscribe link in any email.
We do not sell or rent email addresses.
5. Sharing of Information
We may share information with trusted service providers who help operate our Website, such as:
- Website hosting providers
- Analytics providers
- Email service providers
These service providers are permitted to use your information only to perform services on our behalf.
We may disclose information if required by law or to protect our rights.
6. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Request to know what personal information we collect and how it is used
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal information
We do not sell or share personal information for cross-context behavioral advertising.
To exercise your California privacy rights, please contact us at:
https://orangecountynaturopathic.com/contact/
We will respond in accordance with applicable law.
7. HIPAA and Medical Information
This Website is informational in nature. Information submitted through contact forms or email is not intended to be used for transmitting protected health information.
Medical records and protected health information collected as part of patient care are governed by a separate Notice of Privacy Practices provided directly to patients.
8. Data Security
We implement reasonable administrative and technical safeguards to protect personal information. However, no method of internet transmission is completely secure.
9. Children’s Privacy
This Website is not directed to children under 13. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Website may link to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by revising the Effective Date above.
12. Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact us at:
Contact Page