Appointment Cancellation Policy
We have more patients who need care than we have room in our daily schedule to provide. When a patient does not show up for their appointment or cancels too close to their scheduled time we are unable to fill this appointment with another patient. This policy is our attempt to ensure both you and other patients receive the care you need. A credit card number is required when scheduling a new patient appointment. Should any scheduling changes arise we require at least 48 hours advance notice to avoid a $150 cancellation fee for new patients and $75 for return.
Frequently Asked Questions
To schedule an appointment with Dr. Reddy, please call the office at 949-574-4978. The front desk is available M-F 9am-5pm. We look forward to hearing from you.
If you need to change your appointment you can either call the office at 949-574-2978, or email at frontdesk@npihealth.com. We require a minimum of 48 hours notice for appointment changes.
We ask that our patients give us 48 hrs notice if they need to reschedule or cancel an appointment. This enables us to fill the appointment time with others who need care. We take a credit card number at the time of scheduling. The cancellation fee is $150 for initial appointments and $75 for return appointments.
We do offer virtual appointments, either via zoom or phone call. Dr. Reddy sees patients across California.
Dr. Reddy orders a variety of labs and screening tests. Many of the tests she orders can be billed through most insurance plans (Kaiser and Medicare are the exception). Some of the lab tests she orders are not covered by insurance, such as comprehensive stool testing, food sensitivity panels, and urine hormone panels. Patients will be provided with pricing information for any non-covered lab tests before they are ordered. Dr. Reddy’s office does have a lab draw site, blood draws can be done in the office.
In California, independently practicing Naturopathic Doctors are out of network providers for all types of health insurance providers. We can provide you with a superbill at the end of your visit to submit to your PPO insurance plan for reimbursement for your visit. Reimbursement for out of network providers is unique to each insurance plan and may be subject to an out of network deductible, please contact your insurance provider for more information.
We see patients of all ages for acute and chronic health conditions. Many of our patients are new to naturopathic, and integrative care, and many are seasoned in the field of holistic medicine and are looking for a fresh and experienced perspective on their health.
Dr. Reddy specializes in optimizing hormone balance in women throughout the lifecycle. This includes treating the symptoms of perimenopause and menopause, and treating conditions such as PCOS, hashimoto’s hypothyroidism, PMS and PMDD, irregular or absent periods, infertility, and many other conditions.
Dr. Reddy also specializes in treating common pediatric conditions, particularly eczema, asthma, and recurrent infections.
Prescription refills can be requested in several ways. You can always contact Dr. Reddy through the MacPractice patient portal or by calling the front desk to request a refill. You can also contact your pharmacy, your pharmacy will then send a request to Dr. Reddy.
Questions and concerns between visits can be sent to Dr. Reddy directly through the patient portal. For time sensitive questions/concerns, we ask that you also call the office to make sure you get a quick response.