Communication

  • Phone: Please call the office at 949-646-4325 for any questions about your treatment plan or for any scheduling requests. The phones are answered M-Sat. If you have an emergency and cannot reach the clinic, please call 911 or head to the nearest emergency department.
  • Email: For quick questions regarding your treatment plan, you can message our office, through the patient portal system, ChARM. When you schedule your first appointment, you will receive an email from ChARM to set up an account with the portal system. The patient portal will enable you to communicate with the clinic electronically and securely. We cannot guarantee that we will be able to respond to your email in a timely manner, so if you would like a quick answer to your question or if you need immediate attention please call the office or 911. Please do not send health related questions through regular email, as email does not secure the confidentiality of your personal health information.

Supplements and Refills

Dr. Reddy often prescribes natural supplements to her patients. She carries many of these supplements in her office and can provide them to you at your appointment. However, she may prescribe you a particular supplement that she does not carry in her office. Please order supplements that are not carried in the office and all supplement refills online. All products can be ordered at www.emersonecologics.com, using the patient access code: dreddy. If you have any questions about ordering supplements, please call the office.

Scheduling and Cancellation

Dr. Reddy sees patients Mondays, Tuesdays, Thursdays, Saturdays. Please call the office to schedule or reschedule appointments. If you have to cancel or reschedule an existing appointment, please do so at least 48 hours before your appointment. All appointments canceled with less than 48 hours notice will be charged our late cancellation fee.

Therapies

  • Diet: Most patients will be given personalized, therapeutic dietary recommendations
  • Herbal Medicine: Herbal medicines are given in tincture, tea, or capsule form and can be an important component of many treatment plans.
  • Nutrients: Vitamins, minerals, amino acids, and other important nutrients that support healing are often prescribed.
  • Yoga Therapy: With many patients, Dr. Reddy teaches simple breathing and/or visualization exercises for stress management.
  • Vitamin Injections: Dr. Reddy offers vitamin injections for existing patients. These injections can be a great way to treat fatigue while working on the underlying causes. They are also extremely helpful in relieving symptoms of nausea in early pregnancy. Please call for more information

Labwork

As part of the diagnostic process, Dr Reddy may likely order lab work to obtain important information about your health. Routine blood work is done through LabCorp, Quest labs, and Primex; patients will be given a lab order and sent to their nearest draw site for blood draws. Patients with insurance are responsible for contacting their insurance companies to verify coverage of their labs. Patients without insurance can work directly with the labs for a reduced cash price. Patients with Kaiser insurance will be provided with a list of lab tests to have done, so that their Kaiser physician can order these tests under their plan. Occasionally, Dr Reddy may order specialty labs that may not be covered by any insurance plan.

Insurance and Billing

Dr. Reddy currently does not contract with any insurance companies; however this may soon be changing as the California Naturopathic Doctors Association works to educate insurance companies about the value of Naturopathic Medicine for their customers. Dr. Reddy is the chair of the CNDA’s insurance committee and is passionate about improving insurance coverage for her patients. We will inform you of these changes as they happen. Please visit www.calnd.org/insurance to learn more about how to best utilize your insurance benefits and get involved in advocating for better insurance coverage for yourself and your family.

All visits must be paid for at the time of service. If you would like to submit your bill to your insurance company for reimbursement, please request a superbill from Dr. Reddy during your visit. Visits and supplements can be paid for with HSAs and Flex Spending Accounts.